Job Description :The Manager, IT Infrastructure is responsible for providing leadership and direction expert on all IT system operations infrastructure including: technical architecture, networks, system security, virtual environments, server infrastructure, database management, data and log analysis and reporting, telecommunication standards,  disaster recovery, and overseeing public and staff computing equipment (excluding RFID).  This includes vendor relations and maintaining operations in compliance with international standards as well as within legislative, business, budgetary, and policy requirements.    

Must Have Primary Skills :

•  Identifying short and long-term technology operations and service needs which support strategic directions. 
• Participating in the development of IT Services division plans and leading the subsequent implementation of IT infrastructure initiatives.
• Identifying technology needs within the division and in consultation with Team Chairs and service point/division Managers as part of the annual system hardware and software technology budget submissions. 
• Ensuring the technical infrastructure assets (e.g. network, internet, servers, ILS, software configurations, data, equipment) are properly managed, secured, licensed, maintained, and protected from identifiable risks.
• Managing upgrades and enhancements to IT infrastructure; creating and adhering to annual schedules that ensure risk to systems is mitigated. 
• Preserving assets by scheduling and implementing back-up procedures, information security and control structures and documentation, and implementing disaster recovery. 
• Managing the IT asset inventory; planning and implementing the annual hardware evergreening and desktop computing hardware/software upgrades. 
• Recommending IT infrastructure strategies and procedures; identifying problems; evaluating trends; and anticipating requirements. 
• Identifying need for new or revised technology policies and practices as they relate to management of IT infrastructure; ensuring IT infrastructure documentation is created and kept current. 
• Managing staff performance including employee objective setting, performance appraisals, coaching, feedback, and leadership development

Nice To Have Secondary Skills :
As above

Proven Experience In :
As above
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