Job Description :Our Regina-based client is looking for a Support Analyst in a remote capacity on a year's contract.

Must Have Primary Skills :

• At least 4-5 years hands-on experience working on multiple products/projects providing any support or troubleshooting assistance when needed.
•  Strong understanding of handling SQL scripts
•  Proficient in handling documentation of articles related to defective products
•  Handling the life cycle of the production and stay on alert when necessary to catch any problems.
• Ability to create and execute data queries.
• Hands-on experience working on testing principles and its concept
• Experienced and comfortable working in a team environment
•  Proficient in working with large business system software
• Can tackle any debugging of the software/applications used by the organization
•  Experienced using Oracle
•  Understanding of SQL & Service Now
•  Ability to document and create change tickets
•  Querying data from different sources

Nice To Have Secondary Skills :

• Experienced working with a financial services organisation
• Knowledgeable of QA automation and performance testing experience

Proven Experience In :

• Worked as a Support Analyst or in a similar role where the tasks were similar.
• Provide any support needed, to help the organization achieve their results.
• On-going support on Service level 1,2, and high priority requests