Job Description :Our Client is looking for a Service Now Administrator for a Hybrid role.
Must Have Primary Skills :Required Experience:
- 6+ years of experience in IT industry
- 4-5 years of experience in ServiceNow.
- 4-5 years of experience in production support.
- 2-3 Years of experience in agile and ITIL methodology and related platforms
- ServiceNow Platform administration (CSA certified preferred)
- ServiceNow CMDB and discovery knowledge in ServiceNow.
- Cloning-patching and upgrade ServiceNow platform.
- Experience of SAAS platforms
- Strong analytical skills to solve production issues.
- Strong interpersonal skills and the ability to communicate technical information in easy-to-understand language.
- Understanding of Linux/Windows systems.
Nice To Have Secondary Skills :Nice to have:
Certified Application Developer, CIS-Discovery certified by ServiceNow, certified AWS cloud practitioner.
Proven Experience In :Description of Duties:Managing overall ServiceNow platform from administration to code migration to production.
Flexible to work off hours implement production changes.
Flexible to work in different technologies apart from ServiceNow.
Work in sprints and coordinate with Devs to fix issues in production.
Incident/Problem/Feature queue maintenance and SLA adherence.
send resume to
[email protected]
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