Job Description :Work with Endpoint & Access Management (EAM) and IS Procurement & Asset Management teams to
perform installation, configuration, and testing of an on-premise Mobile Device Management (MDM)
platform, using the ManageEngine MDM Plus service.
Must Have Primary Skills :
- Provide expert guidance on MDM Service implementation and best practice
- Standup required IS Infrastructure, following procedures, policies, and standards
- Installation, configuration, and documentation of ManageEngine MDM Plus service
- Collaborate with IS Procurement & Asset Management team to: Integrate device enrollment platforms with MDM service (ABM, ZTE, AutoPilot)
- Provision and deploy mobile assets including device enrollment and assignment
- Collaborate with various IS teams to: Define and configure policies & profiles within MDM platform, adhering to IS security policy
and business function requirements
- Assist with end-to-end service delivery testing and documentation, including regional
performance testing (North America, UK) and mobile asset co-administration between IS and
business personnel
- Assist with validation and documentation of IS procurement process
- Assist with validation and documentation of field support and break-fix process flows
o Assist with validation and documentation of field implementation and deployment process
- Assist with compilation of MDM Policy and Device Standard based on best practice
Nice To Have Secondary Skills :
- Previous IT work experience in the oil and gas industry and exposure to wide range of IT
infrastructure components and services would be an asset
- Familiarity with IT Service Management systems such as Remedy
Proven Experience In :
- Demonstrated expertise in one or more Mobile Device Management (MDM) technologies
- ManageEngine MDM preferred
- Proven ability to work effectively both independently and within a team environment.
- Excellent interpersonal and customer service skills.
- Demonstrated competence with office productivity software such as Microsoft Office.
IND1 Email:swilson@finney-taylor.com