Job Description :Our client is seeking an experienced Senior Training & Learning Specialist in Edmonton, AB!

Must Have Primary Skills :
Education & Experience:

• University degree in a related field such as Adult Education, Instructional Design, Business Administration, or a related discipline, plus a minimum of 2 years of progressively responsible related experience; OR a related diploma plus a minimum of 4 years of progressively responsible related experience. 
• Equivalent combinations of directly related education and experience may be considered based on 1 year of education for 2 years of experience.
• Minimum 3 years of experience conducting learning needs analysis, audience and role assessments, work-context analysis, and requirements gathering to develop practical, role-based learning solutions. 
• Minimum 2 years of experience designing, developing, implementing, and maintaining end-to-end learning solutions, including instructor-led training, virtual learning, e-learning, multimedia, job aids, and performance-support resources. 
• Minimum 2 years of experience facilitating instructor-led and virtual training for diverse technical and non-technical audiences using plain language, demonstrations, activities, and learner-engagement techniques.

Nice To Have Secondary Skills :

• 2+ years designing or configuring digital adoption and in-application performance support, including embedded guidance, walkthroughs, and contextual support using WalkMe or comparable platforms. 
• 2+ years developing accessible e-learning, instructional videos, audio, or multimedia content using tools such as Articulate 360, Rise, Adobe Captivate, Camtasia, Canva, Vyond, Adobe products, or comparable tools. 
• 2+ years gathering requirements, facilitating reviews, working with SMEs and stakeholders, and reconciling competing feedback to deliver quality learning solutions within established timelines. 
• 2+ years using AI-enabled tools for instructional design, analysis, content development, or communications while validating outputs for accuracy, accessibility, privacy, and organizational standards.
• 2+ years using learner feedback, assessments, performance measures, adoption indicators, and other evaluation methods to measure training effectiveness and continuously improve learning solutions. Experience delivering training within ERP environments, particularly Finance, HCM/Payroll, Supply Chain Management, SAP, Oracle, Workday, or comparable enterprise ERP platforms.

Proven Experience In :
This is a fully onsite position in Edmonton, Alberta, with the successful resource expected to work from the office five days per week. Standard working hours are 8:15 AM to 4:30 PM Alberta Time, Monday through Friday, excluding applicable holidays. All work must be performed within Canada due to network and data-security requirements.

Key Qualifications & Experience
The ideal candidate will bring:

• Strong experience in corporate/enterprise training, instructional design, learning and development, or organizational learning.
• Demonstrated experience developing and delivering training for ERP, enterprise technology, digital transformation, or large-scale system implementations. 
• Experience conducting training needs assessments and audience/role analysis. Strong knowledge of adult learning principles and instructional design methodologies. 
• Experience developing instructor-led, virtual, blended, and self-paced/e-learning solutions. 
• Hands-on experience creating e-learning, multimedia, videos, job aids, QRGs, digital adoption content, and performance-support materials. Strong facilitation and presentation skills with both technical and non-technical audiences. 
• Experience working with business process owners, SMEs, technical teams, vendors, project teams, and change-management stakeholders. 
• Ability to manage multiple training workstreams, priorities, dependencies, deadlines, and stakeholder expectations. Experience evaluating training effectiveness, learner performance, system adoption, and continuous improvement opportunities. 
• Knowledge of accessibility standards, content governance, QA, and version control. 
• Experience mentoring or providing guidance to junior trainers or learning-content contributors. 
• Experience with digital learning, collaboration, multimedia, content-authoring, and AI-enabled productivity tools is an asset.
• Previous experience supporting procurement, supply chain, financial, HR/HCM, or other ERP business processes would be highly valuable.